The first night they put us in a very small room with poor mattresses and we had trouble flushing the toilet. The staff was kind enough to move us up to an executive suite which was lovely and large. They are in the process of redoing the hotel so we expect all the rooms to be better in the future. They have redone the elevators which now accelerate the process of getting up and down. It’s our 6 th stay. We love the location across from Hyde Park and the Italian garden. With the Lancaster Gate underground about a 2 minute walk. The staff was kind and accommodating
Steve
huhtikuu 2025
Location was excellent, walking distance to Oxford street or 2 minutes walk to nearest tube station. Also right on the entrance to Hyde Park which was lovely for a stroll. Hotel was clean and tidy, the room was great we booked a standard double and suited us for our trip, it was even more spacious than we anticipated. The bathroom was a little dated but again clean and the shower was hot and good water pressure. Beds & pillows were a little hard for my personal comfort but I am fussy and would probably suit the masses. Breakfast was good, basic full English available on buffet style, with pastries (mini so you could have a couple guilt free) toast, jams/marmalade and fruit as well as juices and tea/coffee. The staff are wonderful, very friendly and chatty. Stella made our stay from the moment we checked in, it was my daughter’s 16th birthday and she ensured the room had balloons and chocolate and a little card from the hotel. Thank you Stella and all the staff we’ve loved London and staying at the Corus hotel.
Ashlea
maaliskuu 2025
Staff were exceptionally nice and helpful especially front desk Alice Shannon and Pat? From India. Really nice tea and coffee making equipment and essentials in the room; exceptionally large ground floor room near reception; mini fridge ; bathtub ; tasty and generous English buffet breakfast especially the baked goods sausages mushrooms and fresh melon. Location good for bus taxi and tube and right next door to famous historic pub and across from HydePark/Kensington Gardens
Nila
huhtikuu 2025
The staff during our stay were great, especially those working on the breakfast, always quick to serve and weren't overbearing. Breakfast in itself was also great, with there being plenty of options whilst remaining relatively simple. With many tube stations nearby, it proved easy to get to where you needed to be at any time. Lancaster Gate is only round the corner and a little further away is Paddington station so the location for the hotel was excellent. Beds were comfortable and overall a positive stay.
Waggitt
helmikuu 2025
We arrived quite early for our stay, with the intention of dropping off our luggage before heading to our reservations and when we arrived the lady on the front desk was AMAZING ! She greeted us with a big smile and warm welcome. We chatted about our plans and why we were there and she managed to get us checked in before 11am !! Which was brilliant... she also surprised my Fiancée with a little box of chocolates for her birthday which we were celebrating. The room was lovely and clean in a nice quiet part of the hotel. We had breakfast inside the hotel the following day and were seating with a fantastic sunny view ! They let us keep our luggage at the hotel after we checked out so we didn't have to carry it with us until phr train home that evening.
Lisa
maaliskuu 2025
The rooms were were very nice. Tight but adequate. Lived the little window where we could watch all the activity on street. Bathroom was awesome. Location was perfect. We were near Rossi square and could walk to festivities and parade on carnation day
Nancy
toukokuu 2024
Very polite and helpful staff even when it was extremely busy - it was also nice to see senior staff helping out. Its a beautiful building and very clean throughout. Budget room was small but good value for the location. Breakfast was also good value and very pleasant.
Fisher-crisp
joulukuu 2024
The central location is a huge positive. Walking distance - if your fit to many places and a one min walk to Lancaster Gate tube station. I liked that we were able to include breakfast and this was a great help especially to budget.
Emma
helmikuu 2025
The location is just perfect and close to local bus and underground stations. Paddington is just a short walk away. We opted for breakfast at booking and what a great idea it was. We had a lovely breakfast every morning (a large selection of continental and English breakfast). Our room was always clean with fresh bedding and towels every day. I would like to thank everything for Ano and Olga and all the other friendly staff at reception.
Alexandra
toukokuu 2024
The hotel is in excellent location with easy public transport access and also attractions within walking distance and a beautiful park on the doorstep. The reception and staff are great. Room is a bit dated with old carpets. I took my 75 yrs old aunt to visit London and she loved the hotel, everything about it. There is even a small ironing board with iron in the room. None of the negative points below affected her. I would choose something more modern myself however considering the price and location I would stay again. They also let you store luggage after heck out.
Mariam
kesäkuu 2024